WELCOME AT BUSINESS ELEMENTS REPLY

Laurent worked during 10 years for Microsoft where he took on the roles of Microsoft Advertising Country Director, Strategy & Operations Director, and Business Applications Director.

Before joining Microsoft, he was active in the media industry as Digital Director at RMB, CRM Project Leader at Traviata (Real Dolmen), Sales Manager at IRIS Group and Global Head of Sales & Marketing at Jonckers Software Localization.

With a Master degree in Management, Nicolas has been building experience in audit. This experience lead him to capitalise different skills in terms of controlling and financial reporting, together with project management. Before joining Business Elements Reply, Nicolas also worked in the cash transformation team of a large European bank. In October 2020, Nicolas joined Business Elements Reply as Group Finance and Controlling Manager.

Lionel obtained a Master degree in International Business and Management from ICHEC. Lionel started his career as a Project Consultant active in finance and controlling. Quickly after that, he gained experience in Microsoft Dynamics 365, first as a Senior Business Consultant and then evolved as an Engagement Manager. Working exclusively with Microsoft Solutions, Lionel became polyvalent and autonomous in Project & Account management, Business Analysis, Users training, budget follow-up. At Business Elements Reply, Lionel is Tribe Lead, responsible for the hiring, coaching, planning and delivery of the consulting teams. an

Björn started more than 10 years ago in Microsoft Dynamics CRM and has been recognized in 2020 by Microsoft as a FastTrack Solution Architect for Microsoft Dynamics 365 Customer Engagement. Besides architecting and leading multiple CRM/Power Platform implementations, Björn owned  five full cycle cloud transformation journeys for various enterprise clients. He has demonstrated deep expertise across the breadth of Dynamics 365 Customer Engagement applications, building a strong tenure focused on customer satisfaction through best practices and commitment to quality. Björn loves challenging projects and strives to exceed client expectations through optimal solutions delivered on time. He believes in continuous learning and actively partners with his peers to foster the spirit of collaboration.

Estelle started in Law firms and later redirected her career in Business applications. She worked as a Project consultant, Project Manager, Program Manager internationally, Head of Microsoft Business applications and finally Country Manager for Business Elements Reply Luxembourg. She is passionate about supporting her clients’ strategies to drive growth by evolving their organization into the digital age.

With over 15 years of specialized experience in Microsoft Dynamics 365, Kristof brings a wealth of knowledge and a proven track record in complex digital transformation projects. His expertise spans across various sectors including the Financial Services Industry, Manufacturing, and Governmental projects within the European Union.

Prior to joining Business Elements Reply, Kristof demonstrated his skills in both small boutique environments, spending eight years at NORRIQ, and in larger, global settings with over five years at leading firms like KPMG and Accenture. His career is marked by a deep commitment to create impact and foster a work culture centered around core values such as putting people first, authenticity, and a passion for digital transformation using Microsoft platforms.