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Business Elements and Reply are joining forces to accelerate business transformation

· Business Elements Reply

Today, we are announcing that Business Elements is joining Reply, a leader in global Consulting, Systems Integration and Digital Services.

Over the last months, discussions have made very clear to both Business Elements and Reply that we truly share the same passion, vision and values for transforming customer relationships with adept consulting expertise.

Reply, like Business Elements, has a strong focus on using technology to reinvent the customer journey and digitalise business processes through data centric models and owing to the strong synergistic and cultural alignment of our two businesses, this combination will provide enhanced services to our customers. 

Reply has been positioned as a Leader by Gartner, the world’s leading research and advisory company, in their Magic Quadrant for CRM and Customer Experience Implementation Services.

By joining forces, we are strengthening our existing service offerings and broadening our digital transformation solutions on the Benelux market with the experience of Avantage Reply (Financial Advisory) and Sprint Reply (RPA & Artificial Intelligence).   

"Over the last year, there has been accelerated demand for our business transformation services. By joining forces with Reply we seize the opportunity to deliver meaningful added value to our customers who have driven and supported us on this journey.” Laurent Deramaix, CEO Business Elements

Under the terms affecting the change of ownership, Business Elements will continue to operate with its existing leadership team and staff as a subsidiary of Reply and both our business and customer focus will remain unchanged.

About Reply

Reply [MTA, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply defines and develops business models enabled by the new models of AI, big data, cloud computing, digital media and the internet of things. Reply delivers consulting, system integration and digital services to organisations across the telecom and media; industry and services; banking and insurance; and public sectors. www.reply.com

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